Contact us
Contact VisAble
Please contact 111 if a crime has occurred or if a situation is urgent. We are not a crisis service.
Where to get support
If you, or someone you care about, is experiencing violence, abuse or neglect, or is at risk of this, here are some organisations that provide support.
For safeguarding / whakahaumarutia services
Contact the Personal Advocacy and Safeguarding Trust (PASAT) for support nationwide:
You can access PASAT’s referral form on their website.
Email your referral to referrals@pasat.org.nz.
Or phone PASAT’s 0800 number which is 0800 728 7878
OR you can speak to your doctor or your local Needs Assessment and Service Co-ordination (NASC) provider about making a referral for safeguarding / whakahaumarutia support.
Please note that PASAT is closed from 24 December 2025 until 5 January 2026 and will have limited staffing during January.
New referrals will be triaged (i.e. actioned in order of priority).
OR contact People for Us / People First New Zealand / Ngā Tāngata Tuatahi
You can access a referral form on the People for Us website.
OR you can speak to your doctor or your local Needs Assessment and Service Co-ordination (NASC) provider about making a referral for safeguarding / whakahaumarutia support.
Please note that the People for Us / People First / Ngā Tāngata Tuatahi service is closed from 24 December 2025 until 8 January 2026.
New referrals will be triaged (i.e. actioned in order of priority).
VisAble, PASAT, AroVā and ‘People for Us / People First / Ngā Tāngata Tuatahi’ are
NOT emergency or crisis response services.
In an emergency, phone 111.
This is how you can contact VisAble.
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Call us
You can also refer to us over the phone.
Call us our voicemail service to leave a voicemail at 0800 998 858, and we'll get back to you over email within 2 business days.
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Email us
If you would prefer to email us, click the Email Us button below.
Please let us know:
• Your phone number
• Your email address
• How we can help